A Local Palm Springs Property Management Company You Can Trust
About Us
Hi! We're Brian, Justin, Stacy, Cindy, and Denise with Grand Welcome of Palm Springs, a full-service, boutique-style vacation rental management company, focused on serving our local Palm Springs community with one-on-one, personalized Airbnb and Vrbo property management.
We love everything about Palm Springs. Every member of our team is a full-time resident of Palm Springs and deeply rooted in supporting the local community.
Our mission is to always put you, your property and your guests first. We'd love to get to know you and create a personalized management plan tailored to your goals. Give us a call today at (760) 656-6122
Brian Brown
Director of Business Development
About Me
Hello! My name is Brian Brown. I'm the Business Development Director for Grand Welcome of Palm Springs.
I am pleased to bring over 20 years in vacation rentals, real estate, and banking to our team. Understanding all sides of a home, from the purchase, lending and the prospect of being a successful rental, I combine it all to assist homeowners and team to provide the most information and get the best results.
I understand the rental market, the competition and always consult with honesty and build relationships with each of our homeowners, building bridges of unwavering trust.
I'm genuinely excited about the chance to connect with you and explore how we can work together.
What I Love About Palm Springs
La Quinta, Rancho Mirage, and Palm Desert have some awesome food spots! My favorite is Adobe Grill in La Quinta. The food is great, but the ambiance of outdoor dining is incredible. You can’t leave Palm Springs without some dates or trying a date shake.
Justin Marché
General Manager
About Me
I'm Justin Marché, and I've been immersed in the hospitality industry for over 15 years now. Throughout my journey, I've had the opportunity to travel across various states, but Southern California will always be my home.
Growing up surrounded by hardworking entrepreneurs instilled a strong work ethic in me from a young age. I pursued my passion by earning a degree in Business Administration and Hospitality Management at Northern Arizona University & Le Cordon Bleu. Armed with knowledge from college and a career in the hotel industry, I took a deep dive into STRs and have been excelling ever since. I find immense satisfaction in tackling the day-to-day challenges of the STR industry, helping owners maximize their revenue and enhance the overall guest experience.
What I Love About Palm Springs
Outside the world of hospitality, you'll find me indulging in hobbies like golfing with friends and producing music in my home studio. I have a deep love for travel and cherish spending quality time with my family.
Stacy Bottroff
Operations
About Me
My Name is Stacy Bottroff. I've lived in the Coachella valley for over 35 years and bring with me 30 years of experience in the vacation rental home industry.
I've also owned a construction company and a housekeeping company and have a background in managing vacation rental properties.
In 2015 I was the recipient of the Golden Palms Award for "Heart of the House" in vacation rental homes.
I truly enjoy serving guests and our vacation rental owners and would love the opportunity to work with you.
What I Love About Palm Springs
What I love most about the Coachella Valley is the rich history it has in architecture. living here and being involved with vacation rentals as long as I have has allowed me to be inside some of the most spectacular homes. I look forward to many more years of being able to do what I love.
Cynthia "Cindy" Nesello
operations
About Me
Hey, I'm Cindy Nesello, born and raised in San Diego. My love for travel began at an early age, in college, during my time as an exchange student in Rio de Janeiro, Brazil.
I lived in Florianopolis, Brazil, for 22 years, where I raised three awesome daughters and ran three restaurants and a boutique hotel. I also opened an eco-sport facility with a community cabin that slept up to 40 people. It was a blast!
In 2016, I returned to the United States and now live in Coachella Valley. My passion for travel lead me to pursue a career in hospitality and vacation rental management.
I love being apart of the Grand Welcome Palm Springs family. Getting to serving others and make people smile, is something I enjoy doing each and every day.
What I Love About PaLM SPRINGS
When I’m not managing properties, I love exploring the surrounding deserts and mountains of Coachella Valley.
Denise Turner
Owner & Operator
About Me
Hi! I’m Denise Turner, the proud owner and operator of Grand Welcome Palm Springs. With over 30 years of experience in property management—and a background in business administration, leadership and marketing—I’ve had the joy of leading talented teams, managing diverse portfolios, and helping both guests and homeowners make the most of their property experiences.
My passion for leadership doesn’t stop at work. I’ve been honored to give back to causes close to my heart, including serving as a Walk Chair for the Alzheimer’s Association. Community means everything to me, and I bring that same heart and dedication into every home we manage.
Creating unforgettable vacation memories and helping homeowners reach their goals is what lights me up. If you’re a homeowner looking for a reliable, enthusiastic partner to care for your home like it’s our own—We’d love to chat with you!
What I Love About Palm Springs
What I love about Palm Springs is how it invites you to slow down and soak it all in. Palm Springs is pure magic—from its laid-back vibe, stunning desert sunsets, the mountain views and warm open air - it has a rhythm all its own. Helping others find their perfect retreat here feels less like work and more like sharing something I love.
Our Mission
At Grand Welcome Palm Springs, our mission is to provide exceptional vacation rental property management services that prioritize the unique needs of each of our four clients:
- Guests: We strive to create unforgettable experiences by offering seamless stays, exceptional customer service, and access to the best local vendors and attractions.
- Owners: We partner with real estate investors and second home owners to provide unparalleled care for their properties and maximize their returns.
- Properties: We are committed to ensuring that every property under our management is meticulously maintained, fully optimized, and always up to our high standards.
- Local community: We believe in promoting economic growth and community development by working closely with local vendors and organizations, and by supporting charitable initiatives that make a positive impact in the areas we serve.
Get more bookings & maximize your Palm Springs vacation rental property
Why Choose Us for Your Vacation Rental Management?
We offer a comprehensive rental management program for vacation property owners, including:
- Financial returns: Leading rental income through expert management and tech driven dynamic pricing.
- Ongoing maintenance: Ensuring your property is well taken care of.
- Marketing: Outstanding digital and print strategies for broad exposure.
- 24/7 support: Continuous availability for owners and guests.
- Quick turnarounds: Efficient in-house cleaning for faster unit readiness.
- Revenue management: Year-round strategies for optimizing rental income.
Email Us
We're happy to answer any questions you may have about your vacation rental property, local short-term rental rules or anything else related to vacation rental management in Palm Springs.
Just fill out the form below and we'll get back to you within 45-minutes during business hours.